Welcome to freshplate.shop. We place the utmost importance on your privacy and the security of your personal information, and we are committed to providing users in the United States with a safe and reliable online shopping experience.

This Privacy Policy applies to the information you provide when visiting this website, registering an account, placing an order, or communicating with our customer service team. We collect information only to the extent necessary for order processing, logistics and delivery, customer service, and the optimization of our website operations.

I. Information Collection and Use

We may collect the following information:

Name, contact details, and shipping address
Order and payment-related information (processed by third-party payment platforms)
Website browsing behavior data (used to optimize user experience)

All information is used solely for order fulfillment, customer support, and service improvement; it will not be used for unauthorized commercial purposes.

II. Information Protection

We implement reasonable technical and administrative measures to safeguard user data security and to prevent information leakage, loss, or unauthorized use. However, as internet transmissions cannot be guaranteed to be absolutely secure, we encourage users to take appropriate measures to protect their own account information.

III. Third-Party Services

We may collaborate with logistics companies, payment platforms, and technical service providers to fulfill orders. These third parties access relevant information only to the extent necessary to perform their services and are required to adhere to corresponding privacy protection obligations.

IV. Data Retention

We retain user information only for as long as is necessary to fulfill the purposes outlined above; thereafter, the data will be securely deleted or anonymized.

V. Policy Updates

This Privacy Policy may be updated periodically to reflect business or legal requirements; any updates will be published on this page.

Currently, due to ongoing financial pressures and necessary adjustments to our inventory structure, we are conducting a phased clearance sale. Consequently, certain products are being offered for a limited time at clearance prices—potentially below cost—to liquidate stock. This operational adjustment pertains solely to inventory management and does not affect the security of user information or our standards for privacy protection.